FAQ

Welcome to our FAQ section, here we will try and explain some of the issues you may experience while browsing the site.

Who Host’s These Documentaries?: 

None of this sites audio/visual content is hosted on Documentary Heaven’s servers. All media is embedded from other sites such as Vimeo and YouTube.

This site does not host any of the streaming media and the owner has not uploaded any of the material to the video hosting servers. Anyone can find the same content on Vimeo or YouTube by them selves.

However, Documentary Heaven is a pro-DMCA website and fully respects the wishes and rights of film makers. Content Owners can use the DMCA protocol to request removal of embedded videos that they believe infringe their copyright.

The owner of this site is willing to remove any violating material immediately upon request. The copyright owner must further contact the source if he wants his material off the Internet completely. Read the Terms of Use & Privacy Policy as use of this site constitutes acceptance of them.

Popup Ad’s:

Lets face it we all hate them! personally I really don’t understand why people use them in the first place, they just lead to annoyed users. We have nothing to do with any pop-up’s encountered whilst browsing DH. These are built into some video players such as putlockers, but sometimes the only available version of a documentary has pop-ups and in this case I feel its a small price to pay for a decent watch. So if you come across any on your quest for knowledge simply close them once they appear and never provide any personal details if prompted!

Broken Documentaries:

Broken documentaries occur when Youtube, Vimeo or any other video hosting site takes down the content due to various reasons. Unfortunately this cannot be avoided. We do are best to find and replace these documentaries with working versions. This can be very time consuming and difficult at times but we will always get around to it eventually.

You can help speed things along by using the Report Documentary link located under each documentary. This is much appreciated as it can save us a lot of time trying to hunt down broken links.

Can I Get My Documentary Featured On Documentary Heaven?:

Of course! we love to do everything we possibly can to help out independent film makers. To do so you can simply send me a link to your documentary along with a synopsis via the sites submission section.

Want To Advertise On Documentary Heaven?:

If this is something you would like to do just contact me and I will provide you with all the information you need.